Privacy Policy

1. Introduction

SOUAD MALL is committed to protecting the privacy of its users. This privacy policy describes the types of personal data we collect, how we use it, and the measures we take to protect it.

2. Data Collected

We collect the following data:

• Identity information: name, email address, phone number
• Delivery information: postal address, city, country
• Payment information: processed securely by our providers
• Browsing data: IP address, browser type, pages visited
• Account data: order history, preferences

3. Use of Data

Your data is used to:

• Manage your account and process your orders
• Ensure delivery of your products
• Send you notifications about your orders
• Improve our services and personalize your experience
• Comply with our legal and regulatory obligations

4. Data Sharing

We never sell your personal data. We may share it with our service providers (payment, delivery) only as part of delivering our services. If legally required, we may disclose certain information to competent authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction. Our systems use SSL/TLS encryption to secure data transmissions.

6. Cookies

We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Your Rights

In accordance with applicable regulations, you have the following rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure of your data
• Right to data portability
• Right to object to data processing
• Right to withdraw your consent at any time

8. Data Retention

Your personal data is retained for the period necessary for the purposes for which it was collected, and in accordance with legal retention obligations.

9. Changes

We reserve the right to modify this privacy policy at any time. Changes take effect upon publication on this page. We encourage you to review this page regularly.

10. Contact

To exercise your rights or for any questions about this policy, contact us at: